Perfect tenants!

I always thought that I had experienced most things that tenants would throw at me, how wrong was I??!!

Don’t get me wrong, this isn’t a tale of destruction or filth, but a near fairy story!

One of our tenants, on a rent collection only service, looks after their property so well, and is also so proud of it, that they keep me updated with the condition of the house and have sent me some photos that I decided I should share.

This really does prove that we should not tar all tenants with the same brush!

They know who they are and a huge great big thank you from us!



Redress at last!

We have been members of UKALA and The Property Ombudsman for quite some time now and fully support the call for all agents to belong to one of the three redress schemes. Lets get rid of the fly by nights at last!

Following take from property eye;

The Government has finally announced the date by which all letting agents in England must have signed up to an approved redress scheme.

Friday’s announcement by housing minister Brandon Lewis confirms October 1 as the deadline.

Agents are warned that there appears to be no grace period, meaning that any not currently signed up will need to move quickly, otherwise they will be breaking the law in a little over three weeks’ time and face a fine of up to £5,000.

Lewis said: “Most tenants and landlords are happy with the service they get from their letting agent, but in the small number of cases where people have complaints these should be addressed quickly and effectively.

“That’s why from October 1, letting agents will need to belong to one of three approved redress schemes. This will mean that anyone who feels they are not being treated fairly will have somewhere to go with their concerns – and could receive compensation.

“I’m pleased to see that already the vast majority of letting agents have signed up – but I would urge those who haven’t done so yet to follow suit.”

The schemes are run by The Property Ombudsman, Ombudsman Services and the Property Redress Scheme.

TPO Christopher Hamer said: “I welcome the announcement from the Government about this requirement for letting agents to register with a redress scheme.

“The lettings sector has been aware for some time that this was coming and we now have certainty about the date of implementation.

“The announcement does not mention anything about a period of grace for completing that registration, so agents operating in England (the obligations do not yet apply to Scotland, Wales or Northern Ireland) should deal with the matter with all haste.

“TPO has seen an increase in membership applications in recent weeks so it is encouraging to see that many firms have already reacted and are keen to show that they want to follow the standards in the TPO Code of Practice.”

PURPLEBRICKS hikes it price in first 6 months!

Source; Property Eye

Purplebricks has hiked its prices by nearly £200.

The business had been charging £599 upfront including VAT.

It is now charging £665 plus VAT, although it now says on its site: “No upfront payments whatsoever even on the cost of your EPC.”

“No upfront payments whatsoever” appears to mean that valuation visits are free, as the site also says: “You only pay a fee if you decide to instruct Purplebricks.”

The “hybrid” agent launched in April in the south and has just expanded into the midlands, promoting itself on Meridian TV.

On its site its default comparison sets its £665 fee (shown without VAT) against an estate agent’s commission at 3% (also shown without VAT), and says that a saving on a £190,000 property would be £5,101.

Separately on the site, Purplebricks quotes a Which? Survey and says that an average estate agent’s fee is 1.8%.

The fees charged to landlords also appear to have been re-structured.

At launch, landlords paid a fixed fee of £199 including VAT.

It is now charging £65 plus VAT upfront for a marketing service; £199 plus £20 per month plus VAT for a part-managed service, with the fee payable only when let; and £249 plus £40 per month plus VAT for a fully managed service, again with the fee payable only when let.

The site also names its “supporting people”. These include Allan Leighton, former ASDA and Royal Mail boss, and Paul Pindar, former head of Capita.

Last month, Britain’s most successful fund manager Neil Woodford invested £7m in Purplebricks, acquiring a 30% stake.

Purplebricks currently has 391 available properties for sale on Rightmove and 63 available rental homes.

Eye carried a story in March based on a funding brochure which said that it was aiming to list just over 15,000 sales instructions by the end of July. However, we were categorically told that all the numbers and figures we quoted within the article were out of date and inaccurate.

We have asked Purplebricks for a comment about its price hike and will include it in this story or as a follow-up as soon as we get it.